01
Resident care and safety
Clinical history, medication, alerts and assessments in a shared, secure environment.
- Single resident record
- eMAR with dual validation
- Traceable alerts and incidents
For care homes and day-care centres
Your whole home, connected and under control
One platform for your whole home: less admin work, better care coordination and clearer oversight for management.
- ENS MEDIUM category compliance process underway
- EU-hosted data
- GDPR data protection
- Guided rollout
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Real OmiCare screenshots (SerenaCare demo environment). Fictional data.
The everyday challenge
When information is not connected, care becomes harder
Managers and care teams recognise these challenges in their daily work.
- Data spread across paper, spreadsheets and separate applications
- Duplicate records across administration, nursing and management
- Difficulty knowing which tasks are pending and who should complete them
- Risk of errors in medication, diets or consents
- Families calling repeatedly for information that should already be available
- Management without a unified view across multiple homes
OmiCare connects people, processes and data
One environment where the team records, consults and acts with full traceability. Families access agreed information. Management and quality teams have indicators and records when they need them.
Discover the platform →Four areas, one platform
Everything your home needs, organised by domain
Each area connects specific modules with clear benefits for the team.
02
Operations and teams
Rooms, shifts, menus, tasks and automation of internal processes.
- Occupancy and movements visible
- Shifts and tasks coordinated
- Menus with allergy control
03
Families and communication
Family portal, messages and shared documentation with clear permissions.
- Agreed information for families
- Fewer repetitive calls
- Traceable communication
04
Management, quality and compliance
Indicators, access audit, documentation and multi-site oversight.
- Action log per user
- Forms and surveys
- Ready for multi-site groups
The product
Screens designed for the pace of care
OmiCare interfaces on desktop and tablet: resident record, clinical alerts and daily operations. Anonymised data.
app.omicare.tech
Complete record with clinical, administrative and family data
Real OmiCare screenshots (SerenaCare demo environment). Fictional data.
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Alerts, eMAR medication and scales in one panel
Real OmiCare screenshots (SerenaCare demo environment). Fictional data.
app.omicare.tech
Rooms, shifts, menus and home tasks
Real OmiCare screenshots (SerenaCare demo environment). Fictional data.
Artificial intelligence
AI that supports the team without replacing human care
Artificial intelligence makes it easier to find information, reduce administrative tasks, detect relevant situations and make better decisions. Always with professional supervision, role-based permissions and activity logging.
Natural language search
Query records, incidents and documents as you would speak to a colleague.
Specialist assistants
Help with drafting, document classification and common responses.
Voice and multimodal chat
Text or voice interaction with conversation traceability.
Configurable avatars
Conversational experiences with boundaries and escalation to the team.
- The professional retains control of care decisions
- Permissions inherited from the resident and the user's role
- Activity logged for audit and continuous improvement
- Configuration per home and per use case
OmiCare Assistant
Search records in natural language
What medication is pending for the resident in room 204?
Paracetamol 500 mg scheduled at 08:00 · pending double validation by nursing.
Human oversight Role-based permissions Activity logging Configurable by use case
Implementation
OmiCare is not just software: we support you through go-live
A structured process so your team gains confidence from day one.
- 01
Initial assessment
We understand your home, current processes and priorities.
- 02
Configuration
Roles, workflows, templates and environment setup.
- 03
Data migration
Loading or integrating existing information.
- 04
Training
Sessions by role: management, nursing, administration and families.
- 05
Go-live
Progressive launch with support from the OmiCare team.
- 06
Evolution
Adjustments, new modules and continuous improvement.
The timeline depends on home size, active modules and integrations. Typical indicative timeframe: 4–6 weeks for medium-sized homes.
Security
OmiCare incorporates controls aligned with ENS and is working on ENS MEDIUM category compliance. Primary infrastructure hosted in the EU.
- ENS Medium category
- AES-256-GCM
- TLS
- GDPR / LOPDGDD
Trusted by care homes
Built for real day-to-day work in residential care
Feedback from leadership and care teams already using the platform. Shared with permission, without naming the organisation.
Are you a customer and want to share your experience? Get in touch.
«From the start we saw a more modern, intuitive solution designed to make daily work easier—not harder. We are rolling it out across the home.»
Management, residential care home · Madrid region «Our assessment is very positive, both for the team and the product. A more practical, intuitive approach that adapts to what a home really needs.»
Home manager, residential care · Madrid «The app has huge potential. It has already helped us review internal processes and we are keen to streamline daily recording with the team.»
Director, boutique care home · Madrid
Book a personalised demo
Session of approximately 45 minutes. We review your facility's needs and answer functional, technical and security questions.
- Walkthrough of your priority processes
- Demonstration with relevant use cases
- Identification of efficiency and improvement opportunities
- Indicative scope for implementation, migration and integrations
- Q&A session with a product specialist