Module

Family portal

Peace of mind for families, fewer phone calls for your team.

Clinical updates, billing, messaging and e-signature in one secure portal.

reception calls
−45%
secure access
24/7
GDPR compliance
100%

Up-to-date clinical information

Medical reports, evolution, medication and care notes accessible from mobile.

Two-way messaging

Direct communication with multilingual templates and traceability.

Transparent billing

Invoices, supplements, authorisations and payments in one place.

Connection with peace of mind

The family portal answers the most frequent question in any care home: “How is my mother today?” Transparent access, controlled by permissions and always audited.

Features

  • Multi-factor authentication per relative
  • Granular permissions per kinship
  • Visit and activity calendar
  • E-signature for consents
  • Multilingual ES/EN/FR/DE

Preguntas frecuentes

What information do relatives see?

You decide. Permissions are granular per relative and category (clinical, nutritional, billing, activities) and revisable at any time.

Is mobile access secure?

Yes. Multi-factor authentication, encrypted session and immutable audit of every access.

Session of approximately 45 minutes. We review your facility's needs and answer functional, technical and security questions.

  • Walkthrough of your priority processes
  • Demonstration with relevant use cases
  • Identification of efficiency and improvement opportunities
  • Indicative scope for implementation, migration and integrations
  • Q&A session with a product specialist